Managing Electronic Records

The general principles of records management apply to records in any format. Digital records (almost always referred to as electronic records) raise specific issues however. It is more difficult to ensure that the content, context and structure of records is preserved and protected when the records do not have a physical existence. Guidance on the management of electronic records can be found on the websites of National and State Archives authorities listed below.

Unlike physical records electronic records cannot be managed without a computer or other machine. Functional requirements for computer systems that can be used to manage electronic records have been produced by the US Department of Defense, the National Archives of England & Wales and the European Commission. It is noteworthy that the Moreq specification has been translated into at least twelve languages and is used beyond the borders of Europe. Development of MoReq was initiated by the DLM Forum, funded by the European Commission.

Particular concerns exist about the ability to retain and still be able to access and read electronic records over time. Electronic records require appropriate combinations of software versions and operating systems to be accessed, and so are at risk because of the rate at which technological changes occur. A considerable amount of research is being undertaken to address this issue, under the heading of digital preservation. The Public Record Office Victoria (PROV) located in Melbourne, Australia published the Victorian Electronic Records Strategy (VERS) which includes a standard for the preservation, long-term storage and access to permanent electronic records. The VERS standard has been adopted by all Victorian Government departments. A digital archive has been established by PROV to enable the general public to access permanent records.

Managing Physical Records

Managing physical records involves a variety of diverse disciplines. At the simplest, physical records must be organized and indexed. In more complex environments, records management demands expertise in forensics, history, engineering, and law. Records management then resolves to being a coordination of many experts to build and maintain the system.
Records must be identified and authenticated. In a business environment, this is usually a matter of filing business documents and making them available for retrieval. However, in many environments, records must be identified and handled much more carefully.
Following four steps are useful to understand for managing physical records
1. Identifying records
2. Storing records
3. Circulating records
4. Dispositioning of records

1. Identifying records. If an item is presented as a record, it must be first examined as to its relevance, and it must be authenticated. Forensic experts may need to examine a document or artifact to determine that it is not a forgery, or if it is genuine, that any damage, alterations, or missing content is documented. In extreme cases, items may be subjected to a microscope, x-ray, radiocarbon dating or chemical analysis to determine their authenticity and prior history. This level of authentication is rare, but requires that special care be taken in the creation and retention of the records of an organization.

2. Storing records. Records must be stored in such a way that they are both sufficiently accessible and are safeguarded against environmental damage. A typical contract or agreement may be stored on ordinary paper in a file cabinet in an office. However, many records file rooms employ specialized environmental controls including temperature and humidity. Vital records may need to be stored in a disaster-resistant safe or vault to protect against fire, flood, earthquakes and even war. In extreme cases, the item may require both disaster-proofing and public access, which is the case with the original, signed US Constitution. Even civil engineers must be consulted to determine that the file room can effectively withstand the weight of shelves and file cabinets filled with paper; historically, some military vessels were designed to take into account the weight of their operating procedures on paper as part of their ballast equation (modern record-keeping technologies have transferred much of that information to electronic storage). In addition to on-site storage of records, many organizations operate their own off-site records centers or contract with commercial records centers.
We will discuss on Circulating records and Dispositioning of records in next post.

ref : wikipedia, leadorganizer, agencymanagementsystem, shopblindsonline, premierinns